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Privacy Policy

Introduction

Hello Sunshine Healing respects your privacy and will take reasonable measures to protect it, as more fully detailed below.

Protecting your privacy and the confidentiality of your personal information is very important to us. This Privacy Policy explains why we collect personal information and how we collect, use, disclose, store and protect your personal information. It also explains how you can access, correct, update or delete any personal information provided to us, or make a complaint if you have concerns.

Personal Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information including, but not limited to, your name, address, contact number and email address. Your information will be kept in the strictest confidence and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. Credit card details are not kept by us under any circumstances.

Information about your computer hardware and software is also automatically collected when you use our website. This information can include your IP address, browser type, access times and/or referring website addresses. This information is used by us for the operation of the website and the services offered on the website and to maintain the quality of the services offered on the website.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us such as courier services and payment gateways. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Security

For your protection, all such information is collected through encrypted means. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

Online payment: All credit card payments are encrypted and processed by PayFast Payment Gateway. Card holders may go to www.payfast.co.za to access their privacy policy. We do not store any credit / debit card details on our server for security reasons, and all data is submitted via universally accepted, secure encryption techniques.

Changes to Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

Contact Info & Questions

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact us at [email protected]